Contact Us

Do you need any assistance with your custom packaging or printing projects? Do you have any questions about our services or products? Please feel free to send us a message using the form below! You can also reach us via phone or email. We are here to help!

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Find helpful answers to your questions.

How can I get in touch with your company if I have any questions or need support?

Just reach out to us by sending a message through the contact form, giving us a call, or sending an email.

What are your hours of operation for business?

Packtodo is open for business Monday through Friday, from 9:00 AM to 5:00 PM. Our customer support team is always available during those times to assist with any questions or issues you may have.

Is there a specific phone number or email address I can use to reach your customer service team?

You can contact our customer service team by calling us at our phone number or emailing us at

Can I fill out a support request or submit a ticket through your website?

If you ever need help or have an issue, you can fill out a support request or submit a ticket through our contact form on our website.

How long does it take for your team to reply to customer inquiries?

Our team typically responds to customer inquiries within 24 hours. However, if the issue is particularly complex or if we are busy with other tasks, it may take longer than 24 hours.

Do you have online chat support available for customers?

Yes, we have online chat support available for our customers. Our team is dedicated to providing prompt responses and assistance to any inquiries you may have.

Am I able to share any suggestions or feedback about your company?

Absolutely, we welcome any suggestions or feedback from our customers. We are constantly striving to improve and provide exceptional services, and your feedback is valuable to us. So please feel free to share any thoughts or ideas with us.

If I no longer wish to receive emails or mail from you, how can I unsubscribe?

If you no longer wish to receive emails or mail from Packtodo, you have a couple of options. You can simply click the "Unsubscribe" link at the bottom of any email we send you. Alternatively, you can reach out to our customer support team and ask them to remove you from our mailing list. Whichever option works best for you!

How do you ensure the security and confidentiality of my personal information?

At Packtodo, we place a high priority on the security and confidentiality of our customers' personal information. We take this matter very seriously and have implemented stringent measures to safeguard against any unauthorized access or use of your personal information.